Revive Rewards points FAQ's

How long do Revive Reward Points last?

All Revive Rewards points will expire within six months of the date of your last purchase. 

We will remind you of your expiration date in plenty of time and offer you plenty of reasons to come back and make a purchase within that time period! 

Expiry dates automatically renew whenever you make a purchase online, regardless of whether you use your reward points or not. However, you do need to be signed into your Revive Rewards account.

Please remember that it’s only possible to use EITHER a discount code OR your Revive Reward Points before you checkout. It is not possible to use both. It is also NOT possible to use more than one discount code.

Can I use my Revive Reward Points with other discount codes?

Revive Reward Points & Discount Codes CANNOT be redeemed at the same time. You must use one or the other.

What can I do with my Revive Reward Points? 

Earning points is relatively straightforward, and you’ll be glad to know it’s just as easy to redeem them. Simply log into your account and add products to your bag as normal, then just move the slider from left to right to select how many points you want to redeem.

Where have my loyalty points disappeared to?

Two things, either you have redeemed them already (yay!), or you have created a unique code which is now available in the “Your Rewards” section within your account (phew!).

For every time you select redeem on the slider at the checkout, a unique discount code will be created and stored in your account, located in the green widget (bottom right-hand corner of your screen) in the "Your Rewards" section until you decide to redeem the unique discount code (for safe keeping).

For example, Sarah has logged into her account and has 500 points in her balance and wishes to only redeem 250 points. When Sarah is in the cart, she has selected redeem 250 points on the slider, and she would like to continue browsing and add an additional product to her cart. For safe keeping, we have stored a unique discount code for use on 250 points in the "Your Rewards" section of her account until she decides to redeem them. The remaining balance will display as 250, but there is also a valid discount code for 250 points in the "Your Rewards" section of your account.

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