Reporting an Issue
We are very sorry to hear that you've experienced an issue.
To help us investigate this further, please submit a request including the details of your concern and photographs (where applicable).
Please include the following information in your message:
- Name
- Location
- Order number (if purchased directly through our website)
- Details of the issue you have experienced
- Product name & batch number (if applicable)
Alternatively, you may call us directly on the numbers below:
IE Phone: 1800 910 000
UK Phone: 0800 901 2152
Once we receive your enquiry, a member of our Customer Service team will review the information provided and contact you with an update.
If your issue relates to a product and qualifies for a replacement, we will arrange a courier collection of the affected product. Our Quality Team requires the return of both the product and its packaging to conduct a full investigation and determine the root cause of the issue experienced.
Thank you for your loyalty to Revive Active and for taking the time to bring this matter to our attention.
We appreciate your cooperation and look forward to resolving your query as quickly as possible.